Engaging InsideOut Well and this website

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These Terms and Conditions govern the services that InsideOut Well will make available to you, and are in addition to any website terms of use that apply from time to time, to your use of this insideoutwell.com website.  These Terms and Conditions (also, “Agreement”) contain important information about your legal rights and obligations, and is a legally binding agreement between you (“you”, the “Customer”), and InsideOut Well (“we”, “us”, “InsideOut Well”, “insideoutwell.com”).

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You should read these Terms and Conditions carefully before using our insideoutwell.com website, as by using our platform and services, and by clicking to engage and/or transact with us on this website, you agree to be bound by all agreements which constitute InsideOut Well’s Terms and Conditions, Privacy Policy and Cookies Policy, and that you will comply with them.  If you do not agree, understand, or are not authorized or of legal age to agree to these Terms and Conditions, you may not use our website.

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We, InsideOut Well, make the services available to you via the insideoutwell.com website and/or offline.  We are a business registered with Singapore ACRA, identified with the UEN 53491927L.  Our registered contact points are:

Email: get@insideoutwell.com
Phone: (65) 8814 9869
Mail: 1 Scotts Road, #24-10 Shaw Centre, Singapore 228208

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1.    DEFINITIONS & INTEPRETATION

1.1    In these Terms and Conditions, the following words and expressions have the following meanings:

• “the Customer” / “you” : businesses and consumers who use the website to engage a Professional who can provide a professional service they require

• “Customer Contract” : the contract between the Professional and the Customer for the provision of the service.

• “the Services” : the development of an InsideOut Well plan, identification of relevant professionals, the booking and scheduling of the requested professional services and the provision of the Professional’s contact details.

• “the Professional” : the person offering their professional services to Customers;

• “the credits / InsideOut Well's credits”: the customer purchases credits to obtain facilitated access to Professional services where each credit represent an hour access to a physical trainer and nutritionist while two credits represent an hour access to an executive coach and counsellor.

• “the Website” : refers to insideoutwell.com

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2.    THE SERVICES

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2.1    InsideOut Well operates the Website which has been established to develop a holistic wellbeing plan, facilitate introductions between customers and professionals for the provision of physical training, fitness, nutritionist, coaching and counselling services.

2.2    Customers will be able to obtain a suggested holistic wellbeing plan, purchase a Kickstarter program, and/or purchase credits to give accord them pre-paid access to Professionals.
 

2.3    To use the services, you agree to accept these Terms and Conditions by InsideOut Well.  This does not exclude additional contracts or agreements that the specific Professionals may require you to agree to.
 

2.4    When you submit your request for services, you allow us to verify your contact details and location.  If the contact details are incorrect, inoperative or disabled, or if the IP address associated with the request does not match the location of the service requested or falls outside InsideOut Well’s operation area, your request will be rejected.
 

2.5    Reviews should be honest and factual, and should not contain racist or sexist content, content which is otherwise offensive, content which condescends certain people or groups, copyrighted material, unlawful content, any personal information or any information which you know to be inaccurate or false.  We reserve the right to remove reviews which do not comply with these guidelines, and may ban you from leaving further reviews in the future.
 

2.6    InsideOut Well has no influence or control whatsoever on the information contained on the Professional’s individual website or social media pages and accepts no liability for its content.  The content of such third-party websites is the responsibility of the respective Professional.  You will need to contract directly with the Professional for any Services you require from them should you opt to engage their services directly without procuring InsideOut Well’s credits and services.

 

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3.    ENDING OUR CONTRACT

3.1    You can always end your contract with us and you do this by ceasing to use our services.  If you have opened a customer account on the website, you will need to contact us by email or phone using the details listed above.

3.2    As InsideOut Well is not a party to any additional contracts or agreements you have made with individual Professional(s), the termination of this Agreement does not terminate or otherwise impact any contracts or agreements you have made with the individual Professional(s).
 

3.3    We may revoke or limit your access to the Services, deny your registration, or revoke your access to the Website and refuse to provide any or all services to you if:
 

3.3.1    You breach any terms and conditions of this Agreement;
3.3.2    We have reason to believe you have provided false or misleading information to us;
3.3.3    We conclude that your actions may cause legal liability for you or others; may be contrary to the interests of the website or the user’s community; or may involve illicit or illegal activity;
3.3.4    We are required to by law, legal process, or law enforcement.

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4.    DATA PROTECTION

Please see our Privacy Policy and Cookie Policy for more information on how your personal information will be used.

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5.    LIABILITY

5.1    The Customer agrees to indemnify and hold harmless InsideOut Well and its Professional(s) for any injuries, illnesses and the like experienced as the results of the Customer’s sessions.
 

5.2    While InsideOut Well and its professional(s) fully believe physical activity, nutritional advice, coaching and counselling services personalized to the Customer is beneficial to the Customer’s health and wellness, InsideOut Well and its professional(s) cannot guarantee the results of these sessions.  InsideOut Well and its professional(s) make no representations and/or warranties that the Customer will obtain physical and/or mental wellbeing.
 

5.3    The Customer shall defend, indemnify and hold harmless InsideOut Well and its respective owner, representatives, employees and professional(s) against claims, actions, proceedings, losses (including all direct, indirect and consequential losses), damages, expenses and costs (including without limitation court costs and reasonable legal fees) arising out of or in connection with the Customer’s use of the services.

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6.    GENERAL PROVISIONS

6.1    We make changes to these Terms and Conditions from time to time.  You should therefore check these Terms and Conditions whenever you return to our website to see whether any changes have been made, as these will be binding on you.  We will alert you about any changes by updating the “as at” date of these Terms and Conditions, and you will waive any right to receive specific notice of each such change.  You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms and Condition by your continued use of our website and continued engagement of our services online and/or offline after the date such revised Terms and Conditions are posted.
 

6.2    We reserve the right to transfer our obligations under these Terms and Conditions to another organization.
 

6.3    This agreement does not grant any rights to anyone else.  Its provisions are between you and us and cannot be enforced by any third party.
 

6.4    To the extent any provision of this agreement is held illegal, invalid or unenforceable, in whole or in part under applicable law, its illegality, invalidity or unenforceability will not affect the other provisions, which will continue in effect.  Each of the paragraphs of these Terms and Conditions operates separately.
 

6.5    When using the website or our services, you accept that communication with us will be mainly electronic.  We will contact you by email or provide you with information by posting notices on the website.  For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirements that such communications be in writing.  This condition does not affect your statutory rights.

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-- as at 25 September 2024 --